Privacy Policy

Last updated November 11, 2026

This policy explains how Penderra LLC, doing business as Beehive Christmas Co. ("we", "us") handles your information when you visit beehivechristmas.com, book a tree, or get text messages from us. We're a small local business in Salt Lake City, Utah, and we only collect what we need to deliver your tree.

What we collect

• Booking details: your name, email, mobile number, delivery address and ZIP, delivery day and window, ceiling height, notes, and what you ordered.
• Referrals: if you use a referral code, the name and phone number or email of the person who referred you, so we can pay their referral reward. We use it only for that.
• Gift details: if you send a tree as a gift, the recipient's name, mobile number, address and your gift message.
• Payment: payments are processed by PayPal (including Venmo, card, Apple Pay and Google Pay). We never see or store your full card number. We keep the payment ID, method and amount.
• Text consent: whether you agreed to get texts from us (and, separately, offers), the exact wording you agreed to, and when.
• Messages and calls: texts and emails you send us, a log of calls to our business number (your number, time and length), and any voicemail you leave.

We don't use advertising trackers or analytics cookies on this site. Your browser keeps your booking progress in its own session storage so a refresh doesn't lose it; that data stays on your device.

How we use it

• To take your order, deliver and set up your tree, and do any January pickup or decor take-down.
• To send your order confirmation and receipt by email.
• If you opted in, to text you about your order (see Text messages below).
• To process payments and refunds, keep business and tax records, and prevent fraud.

Text messages and your mobile number

We only text you if you check the optional "Text me about my order" box when you book. If you text us first without opting in, we only reply to your messages. Texts are about your order: a booking confirmation, delivery reminders, on-the-way alerts, delivery photos, January pickup reminders and replies to your questions. If you also check the separate, optional offers box, we may text you offers such as referral deals (up to 2 messages a month, about 2 months a year). Message frequency varies (about 2–5 per order). Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. See our SMS Terms.

For gifts, we don't text the recipient unless they text us first. We call them to arrange the delivery.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service and the text messaging provider that delivers our messages, is permitted; all other use case categories exclude text messaging originator opt-in data and consent.

Who we share it with

We don't sell or rent your personal information, and we don't share it for anyone else's marketing. We share it only with the service providers that help us run the business, and only what they need:

• PayPal, to process payments and refunds.
• Netlify, which hosts this website and our order database.
• Resend, which sends our order emails.
• Our text messaging and phone provider (Twilio), which delivers our texts, forwards calls to our phones and stores voicemails.
• Google: this site loads fonts from Google Fonts, which receives your IP address. We also open delivery addresses in Google Maps for route directions.

We may also disclose information if the law requires it, or to protect our rights or someone's safety.

How long we keep it

We keep order records as long as we need them for the season, refunds and January pickups, and for tax and accounting records (generally up to 7 years). If you opt out of texts, we stop texting you right away and keep a record of the opt-out.

Your choices

• Reply STOP to any text to stop texts.
• Email hello@beehivechristmas.com to see, correct or delete your information. We'll delete what we aren't required to keep for legal or tax reasons.

Security

We use reputable providers, encrypted connections (HTTPS) and password-protected admin access. No system is perfectly secure, but we work to protect your information.

Children

This site isn't directed to children under 13, and we don't knowingly collect their information.

Changes

If we change this policy, we'll update the date at the top of this page.

Contact us

Penderra LLC, doing business as Beehive Christmas Co.
Salt Lake City, Utah
Email: hello@beehivechristmas.com
Phone: (385) 417-6262